Go2Book | Standard Operating Procedures
Please click on the below training guide Training guide Scenario Online Hotel Manual - Amend Hotel Room Canned response Amendment / T...
Mon, 12 Jul, 2021 at 10:15 AM
(If booked) you can call the hotel and simply add the number over the phone / you can email the hotel and ask them to add the loyalty number. (pre...
Mon, 28 Jun, 2021 at 9:13 AM
Please click on the link below Webinar Scenario Online Training - Book Hotel
Mon, 28 Jun, 2021 at 3:38 PM
Please click on the below training guide Webinar Scenario Online Training - Book Hotel
Mon, 28 Jun, 2021 at 3:41 PM
If you receive a Freshdesk ticket from a hotel asking for billing instructions/3rd party/anything relating to the hotel payment regarding a Go2book...
Mon, 28 Jun, 2021 at 9:19 AM
You can find the Premier Inn password within the scratch pad, this is a mixture of numbers and letters Scenario Hotel Billing Instruction (No...
Mon, 28 Jun, 2021 at 9:20 AM
A corporate rate is a rate created in Conferma which has been agreed with the hotel or mirrors a direct rate. If you create a corporate rate yo...
Mon, 28 Jun, 2021 at 9:22 AM
Please click on the below training guides Training guide Conferma Brown Scenarios Scenario Online Hotel Manual - Premier Inn On Req...
Sun, 25 Sep, 2022 at 3:52 PM
If a client requires their confirmation to be resent, please email amy.regan@claritybt.com / Elisha.maguire@claritybt.com or seline.blackwood@clarityb...
Mon, 28 Jun, 2021 at 10:40 AM
If you receive a call from a hotel, with regards to commission invoices or invoices please ask them to email hc@claritybt.com should you receive any o...
Mon, 28 Jun, 2021 at 10:43 AM