Go2Book | Standard Operating Procedures
Please use the attached below which provides an overview Scenario Online Hotel Manual - Billing Instructions / Hotel Billing Instruction (Non Con...
Mon, 6 Dec, 2021 at 9:16 AM
Please email buisness-support@claritybt.com
Mon, 28 Jun, 2021 at 10:47 AM
A link to the training guide is below Training guide Scenario Online Hotel Manual - Amend Hotel Room Canned response Amendment / Trav...
Mon, 28 Jun, 2021 at 10:49 AM
You can resent a fax to the hotel by opening the confirmed booking: 1. Scroll down to the booking action sections. 2. Click resend confi...
Mon, 28 Jun, 2021 at 10:51 AM
Located in Conferma within the room details section - click full rate information. Located on the client confirmation email. Located during ...
Mon, 28 Jun, 2021 at 10:53 AM
1. Load confirm and use the left-hand side search box to click view booking. 2. Enter reference state (minus CN) in the booing reference tab...
Mon, 28 Jun, 2021 at 10:54 AM
1. Load confirm and use the left-hand side search box to click view booking. 2. Click advance options. 3. Click the search icon. 4. En...
Mon, 28 Jun, 2021 at 10:55 AM
1. Load confirm and search the CN booking reference. 2. Locate room details. 3. Deployment is located within the payment section in brac...
Mon, 28 Jun, 2021 at 10:56 AM
Please email business-support@claritybt.com
Mon, 28 Jun, 2021 at 10:57 AM
1. Call the hotel to manually change the name 2. Add notes to scratch pad, including who you spoke with to change the name 3. Click amen...
Mon, 28 Jun, 2021 at 10:58 AM