If a client requires their confirmation to be resent, please email amy.regan@claritybt.com / Elisha.maguire@claritybt.com or seline.blackwood@claritybt.com with the below information requesting a confirmation is sent:
PNR / Reference –
Traveller name –
Email for the confirmation to be sent to –
They will then email back / call you to advise it has been sent – the booking is your responsibility so ensure that you have had that email back if not had within an hour please chase.
Scenario
Online Hotel Manual - Resend CTP