Go2Book | Standard Operating Procedures
The flight has failed to book when the booker has initially attempted. TFX will make attempts to book the flight twice – this can take up to 6 hours airl...
Fri, 15 Apr, 2022 at 10:16 AM
The flight has failed to book when the booker has initially attempted. TFX will make attempts to book the flight twice – this can take up to 6 hours ...
Fri, 15 Apr, 2022 at 10:17 AM
Online Support will no longer see the notification it will auto assign the Blocked Booking scenario and close the ticket.
Fri, 15 Apr, 2022 at 9:57 AM
If agent has to book in Travelfusion – Log-in Details - Individual Log In Details. Website: https://ibe.travelfusion.com/user/login Thi...
Tue, 21 Jan, 2025 at 4:49 PM
The notifications will come through to us (as with the Conferma ones) but no action is required. *if Branch booking assign Scenario Online Air Ma...
Fri, 15 Apr, 2022 at 11:33 AM
Tickets will come in and be auto tagged Error Notification. Tickets will also have the Type / Email Type & Category 1 auto assigned Agent ...
Fri, 15 Apr, 2022 at 1:20 PM
Please click here to view full Online error logging process CLARITYGO AND CONCUR FULL SUPPORT ONLY
Fri, 26 Apr, 2024 at 12:18 PM
This is the information requested by Online for each Implementation All documents attached.
Mon, 2 May, 2022 at 5:08 PM