Customer satisfaction & experience

How to raise a complaint
Clarity is committed to delivering an exceptional quality of service to all our clients.  If you are dissatisfied with any element of our service, ...
Wed, 22 Dec, 2021 at 9:05 AM
Commendations & Positive Feedback
   Delivering exceptional standards of service to our customers is a priority for Clarity.   Receiving positive feedback and commendations is important ...
Tue, 25 Jan, 2022 at 7:52 AM
The Institute of Customer Service
Clarity became a member of The Institute of Customer Service in 2020, affirming our continual commitment to provide our clients with the best possible...
Tue, 25 Jan, 2022 at 7:53 AM
Customer Experience (CX) Metrics & Satisfaction Surveys
Our dedicated customer service team monitor and measure our customer experience metrics of satisfaction, effort and net promoter scores.   We meas...
Wed, 17 Nov, 2021 at 2:05 PM